Customer FAQs

Shipping (4)

Yes, absolutely! In order to calculate the shipping rate you will be charged at the time of order, please visit the following URL: https://www.paypal.com/shipnow

Category: Shipping

When your order is shipped, you will receive an order confirmation from PayPal, along with your tracking number. The United States Postal Service can take up to 3 days to update its tracking information online. Note, there have been instances where our customers have received their products before it is updated online

Category: Shipping

When your order is shipped, you will receive an order confirmation from PayPal, along with your tracking number. The United States Postal Service can take up to 3 days to update the tracking information online. Note, there have been instances where our customers have received their products before it is updated online. Please be advised that tgin is not responsible for lost or stolen packages once your items are delivered by the United States Post Office, UPS or FedEx.

Category: Shipping

When your order is received, it takes up to 2 business days to process the order. During the holiday season (which includes Black Friday) this can increase to 3-5 business days. Once your order is processed, it can take anywhere from 3-5 business days for your order to arrive at your destination depending on how far you live from Chicago. Note, we are closed on weekends and holidays.

Category: Shipping

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